Your true friend for natural living

Shipping Policy

We offer standard shipping to all locations within India. Packages are usually delivered within 5-7 business days in cities, and 7-10 business days in villages or outskirts. Please note that these are estimated delivery times and may vary depending on the courier service and the delivery location. In the event of a natural disaster, climate obstacle, or any other unforeseen circumstance beyond our control, the delivery time cannot be guaranteed. We will make every effort to notify you of any potential delays and keep you updated on the status of your shipment.

Returns Policy

We strive to ensure that all products are delivered in good condition and meet our customers' expectations. However, if you receive a damaged or incorrect item, we will gladly replace the product as long as it meets the following conditions:

• Please contact us within 24 hours of delivery with proof of damage or incorrect item received.
• The product must be returned to us in its original packaging and in the same condition as it was received.
• Customised medicines or food supplements are not eligible for returns due to their personalised nature.
• We reserve the right to refuse returns that do not meet our policy requirements or that are not accompanied by sufficient proof of damage or incorrect items received.
• If you need to return a product for any other reason, please contact us to discuss your options. Please note that the cost of shipping the product back to us will be your responsibility.

Please note that we do not offer refunds. We only offer replacements for damaged or incorrect items received as long as they meet the above conditions. By shopping with us, you agree to abide by the terms and conditions outlined in our shipping and returns policy. If you have any questions or concerns, please contact customer support of Gavyahaat.