Your true friend for natural living

Welcome to Gavyahaat India Pvt Ltd. These Terms and Conditions ("Terms") govern your use of our website and services and form a binding legal agreement between you (“User” or “Customer”) and Gavyahaat India Pvt Ltd (“Company” or “We” or “Us”).

By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms. Please read them carefully before using our platform. If you do not agree with any part of these Terms, please do not use our services.

You must be at least 18 years old and capable of entering into a legally binding contract to use our services. By placing an order, you represent and warrant that you meet these eligibility criteria.

Certain features may require you to register and create an account. You agree to provide accurate, current, and complete information during the registration process and keep your account credentials confidential. You are responsible for all activities under your account.

We strive to provide accurate product descriptions, images, and availability information. However, we do not warrant that such information is error-free or complete. Product availability is subject to change without notice.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.

Prices are listed in Indian Rupees and are subject to change without prior notice. Payment must be made at the time of order placement through authorized payment methods specified on our website.
We do not store your payment details; payments are processed securely through third-party gateways. Any failure in payment processing may result in order cancellation.

Delivery timelines and shipping options are outlined on our Shipping & Returns page. While we aim to meet estimated delivery dates, delays may occur due to logistics or unforeseen circumstances. We are not liable for any loss or damage caused by delayed delivery.

Our policies on returns, refunds, and cancellations are detailed on the Refund & Cancellation Policy page. Please review these policies carefully before making a purchase. Refunds will be processed as per the terms specified, and cancellations may be subject to conditions.

Users agree not to misuse our platform for unlawful purposes, including but not limited to fraud, spamming, copyright infringement, or posting offensive content. Violation may result in account suspension or legal action.

All content on the website including text, images, logos, and trademarks are owned by Gavyahaat India Pvt Ltd or its licensors. Unauthorized use or reproduction of our content is prohibited.

We respect your privacy. Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms.

To the fullest extent permitted by law, Gavyahaat India Pvt Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or products.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in the location of our registered office.

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with the effective date. Continued use of our services after changes constitute acceptance of the new Terms.